Privacy policy. Updated on 20/05/2018 to include GDPR requirements

Mi Cosmética Casera has adapted this website to the requirements of Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007 of 21 December, known as the implementing regulation of the LOPD.

Your data is stored in our files in accordance with the regulations of the Spanish Data Protection Agency.

The website also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE or LSSI).

CONTROLLER OF YOUR DATA

• Identity: David González Valle (hereinafter, Mi Cosmética Casera)
• Trade name: Mi Cosmética Casera
• C.I.F.: 08878760R
• Postal address: Calle Julio Cienfuegos Linares 9, ESC 3, 2A, 06005, Badajoz, Spain.
• Telephone: +34 669 698 206
• Email address: info@micosmeticacasera.es

SOURCE OF YOUR DATA

The personal data processed on this website comes from:

• Newsletter registration form
• Purchase form
• The "My addresses" form in the "My account" section of this website.
• Contact form
• If you have contacted us by phone or email to request commercial information or have placed an order through those channels.

PURPOSE OF PROCESSING YOUR DATA

The newsletter registration form requests the following personal data: name and email, to inform the user about news and offers relating to the business’s products and services, as well as relevant information about its activities.

The purchase form requests the following personal data: first name, surname, email, telephone, address, postcode, town/city, province, country, password (if you choose to create an account), tax name (optional), CIF / NIF (optional if you do not need an invoice), billing address, billing postcode, billing postcode, billing town/city, billing province, billing country, payment method and order notes, to process a purchase and inform you about news and offers relating to the business’s products and services.

The My addresses form requests the following personal data: address, postcode, town/city, province, country and telephone, to make processing a purchase easier.

The contact form requests the following personal data: name, email, telephone and comment, so that the user can make enquiries of an informational, administrative or technical nature.

We also process your personal data for other purposes, such as ensuring compliance with the terms of use and applicable law. This may include developing tools and algorithms that help this website maintain the confidentiality of the personal data it collects.

Where the data you provide is hosted

The data you provide will be held on the servers of OVH HISPANO SLU, with CIF B-83834747, registered in the Madrid Commercial Registry in Volume 19514, Book 0, Folio 77, Section 8, Sheet M-342678.
Its registered address is Madrid, C/ Princesa nº 22, 2º Dcha., 28008 Madrid. The contact telephone number is 902.106.113 and the email address is soporte@ovh.es.

Mi Cosmética Casera does not sell, rent or transfer personal data that could identify the user to third parties without full prior consent, nor will it do so in the future.

DATA RETENTION

The personal data provided will be retained:

• While the commercial relationship continues.
• Until the data subject requests its erasure.

LAWFUL BASIS FOR PROCESSING

The legal basis for processing your data is the data subject’s consent, with an additional contractual basis where products are purchased through the Purchase option (under the terms and conditions set out at https://micosmeticacasera.com/en//aviso-legal). In the latter case, providing personal data is a necessary requirement for entering into the purchase contract, as objecting to this will prevent the purchase from being completed.

RECIPIENTS

To manage its online presence and provide the services offered through its website, Mi Cosmética Casera shares data with the following providers under their respective privacy terms and in compliance with the rights safeguarded on this website.
The following businesses may access the personal information necessary to perform their functions as data processors, but may not use it for other purposes.

They must also process personal information in accordance with this Privacy Policy and applicable data protection law.

• Carriers

  • MRW: FITMAN SL http://www.mrw.es/uso_MRW_mensajeria/transporte_condiciones.asp#capitol5
  • Correos Express: CORREOS EXPRESS PAQUETERIA URGENTE, S.A.,S.M.E. https://www.correosexpress.com/web/correosexpress/aviso-legal
  • Correos: (Only for the Canary Islands, Ceuta and Melilla) Sociedad Estatal Correos y Telégrafos, S.A. http://www.correos.es/ss/Satellite/site/pagina-aviso_legal/sidioma=es_ES

• Programming and marketing service providers

  • Carried out by our own technical team.

• Marketing tool providers

  • Google Inc. https://policies.google.com/privacy?hl=es&gl=es
  • Zendesk: Zendesk, Inc. https://www.zendesk.com/company/customers-partners/privacy-policy/
  • SmartLook:Smartsupp.com, s.r.o. https://www.smartlook.com/es/help/privacy-statement/

• Payment service providers

  • Banco Sabadell: Banco Sabadell, S.A. https://www.bancsabadell.com/cs/Satellite/SabAtl/Aviso-legal/GBS_Generico_FA/1183016790061/1191332198208/es/

• Hosting and database providers

  • OVH HISPANO SLU: https://www.ovh.es/soporte/aviso-legal/
  • CASTRIS Technology: https://castris.com/informacion-legal/

RIGHTS

Anyone has the right to obtain confirmation as to whether Mi Cosmética Casera is processing personal data concerning them.

Data subjects have the following rights

• The right to request access to personal data concerning them.
• The right to request rectification or erasure.
• The right to request restriction of processing.
• The right to object to processing.
• The right to data portability.

You can exercise your rights by sending a postal communication to: Mi Cosmética Casera. Calle Julio Cienfuegos Linares 9, ESC 3, 2A, 06005, Badajoz, Spain; or through our email address info@micosmeticacasera.es

Data subjects may access their personal data and request rectification of inaccurate data or, where applicable, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request restriction of the processing of their data, in which case I will retain it only for the establishment, exercise or defence of legal claims.

In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. Mi Cosmética Casera will stop processing the data, except on compelling legitimate grounds or for the establishment, exercise or defence of possible claims. They may also request portability of their data.

Data subjects also have the right to an effective judicial remedy and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

BROWSING DATA

When you access our website, we may automatically collect information that is not personally identifiable (that is, without registration), such as the type of Internet browser and operating system used, the domain name of the referring website, the number of visits, average time spent on our website and pages visited. We may use this information to measure use of our website and improve its content.

SECURITY

Mi Cosmética Casera makes precautionary arrangements to ensure the security of your personal information and strives to implement them rigorously through risk analysis, ongoing security reviews and data protection impact assessments. We protect your personal information against loss, destruction, falsification, tampering and unauthorised access.
However, Mi Cosmética Casera cannot guarantee that the Internet is completely impenetrable and therefore cannot guarantee against data breaches through fraudulent access by third parties.

If a breach is detected in which the user suffers harm, such as identity theft or a breach of personal data security, Mi Cosmética Casera has established the appropriate protocols for notifying the Data Protection Authority (within a maximum of 72 h.) and, where necessary, the data subjects.

MINORS

Children should not submit any personal information to the website without the consent of their parent or guardian.
Mi Cosmética Casera supports all parents and guardians in teaching children to use personal information on the Internet in a healthy, safe and responsible way.
Mi Cosmética Casera will not knowingly store or use any personal information submitted by children for any purpose, including disclosure to third parties.

ACCURACY OF DATA

As a user, you are solely responsible for the truthfulness and accuracy of the data you submit to Mi Cosmética Casera releasing Mi Cosmética Casera from any liability in this regard.
Users guarantee and are responsible in all cases for the accuracy, currency and authenticity of the personal data they provide, and undertake to keep it properly updated.
The user agrees to provide complete and correct information in the contact or subscription form.

LINKS TO OTHER WEBSITES

The website of Mi Cosmética Casera may contain links to other websites. Mi Cosmética Casera is not responsible for the privacy policies or content of other websites.

ACCEPTANCE

The user declares that they have been informed of the conditions concerning personal data protection, accepting and consenting to the processing of that data by Mi Cosmética Casera in the manner and for the purposes stated in this privacy policy

Changes to the privacy policy:
Mi Cosmética Casera reserves the right to modify this policy to adapt it to legislative or case-law developments and industry practices. In such cases, the Provider will announce the changes on this page reasonably in advance of their implementation.

Commercial emails

In accordance with the LSSICE, Mi Cosmética Casera does not engage in SPAM practices and therefore does not send commercial emails that have not previously been requested or authorised by the user. Consequently, each form on the website allows the user to give express consent to receive the newsletter, independently of any commercial information specifically requested.

Under Law 34/2002 on Information Society Services and Electronic Commerce, Mi Cosmética Casera undertakes not to send commercial communications without properly identifying them.

How do we use cookies?

A cookie is a small file that asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or indicates when you visit a particular site. The web application can tailor its content to your needs and preferences because it remembers your choices.

We use traffic log cookies to identify which pages are being used. This helps us analyse website traffic data and improve our website to suit customers’ needs. We use this information only for statistical analysis, after which the data is removed from the system.

In general, cookies help us provide you with a better website by allowing us to see which pages you find useful and which you do not. A cookie does not in any way give us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers accept them automatically, but you can change your browser settings to decline them if you prefer.

List of cookies we use

The table below lists the cookies we use and the information they store.